Delivery Information

Despatch

Milenco Outlet is committed to despatching orders quickly and efficiently. Paid orders placed by 15:00 UK time on Monday-Friday will be mailed the same day**. In the unlikely event an item on your order is out of stock, you will be notified immediately by email. (**some items are ordered or manufactured to order as will take longer to despatch, it will specify in the product description).

Personal Details

Your personal details are kept ONLY for processing orders. All your account details can be deleted or modified at any time. We need you to give Milenco Outlet permission before we use your details to send you any communication. See our privacy statement.

Free Shipping

We offer free shipping to mainland UK, some larger items may not be eligible for this, please read the product description in full. Additionally all addresses outside of the Mainland UK may be subject to a surcharge. Should this surcharge apply, its amount will be displayed during checkout after your address has been entered.

Couriers

We use a selection of couriers to get your products to you, these vary depending on the size of the item, the destination of delivery, and whether it is a priority delivery or standard delivery.

Current couriers we use are as follows; Yodel, Parcel Force, DPD, DX.

Surcharges

In the rare occasion we cannot efficiently ship to your address, you may be contacted after the sale regarding shipping surcharge.

Special orders

Some items are made to order or ordered in especially, these items will be clearly marked and unavailable for same-day despatch or next-day delivery. In some circumstances, we may contact you regarding these items, their delivery, or their despatch date.